Services

 

Strategic Information Technology Planning

Disaster Recovery Planning

Training

Regularly Scheduled IT Maintenance

Networking

Web Design

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Strategic Information Technology Planning

• Business Needs Define IT Solutions
  The needs of business should drive the development of IT
  solutions. Information technology is most effective when there is alignment between IT and business plans, processes, and requirements.
   
• Goal: Maximize Effectiveness Of IT Resources
  - Make better use of existing resources.
  - Make more informed choices on new technology.
  - Stay ahead of the competition.
  - Improve internal productivity and communications.
  - Provide a seamless experience for your customers.

• The Steps Involved
  1. Develop the technology planning policy statement. Our client provides the authority and guidance necessary to develop an effective IT plan.

2. Assess your resources. Assess your existing technology. Determine what your resources are and how effectively they are working.

3. Define your needs. Determining what information needs are will enable you to choose the best possible technology solutions.

4. Research solutions. Once you know what your needs are, you can begin to better examine the available options for meeting those needs.

5. Write the plan. This is where it really all begins to come together. Organize all of the information previously gathered. Include a budget.

6. Implement the plan. Set reasonable goals and implementation timelines. Assign responsibilities to involved parties. Evaluate your progress.

7. Plan maintenance. The plan should be a living document that is updated regularly to remain current with system enhancements.

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Disaster Recovery Planning

• IT systems are vulnerable to a variety of disruptions, ranging
  from mild (e.g., short-term power outage, disk drive failure) to severe (e.g., equipment destruction, fire) from a variety of sources such as natural disasters to terrorists actions

• Effective contingency planning, execution, and testing are
  essential to mitigate the risk of system and service unavailability.

• The Steps Involved
  1. Develop the contingency planning policy statement. Our clients provide the authority and guidance necessary to develop an effective contingency plan.

2. Conduct the business impact analysis (BIA). The BIA helps to identify and prioritize critical IT systems and components.

3. Identify preventive controls. Measures taken to reduce the effects of system disruptions can increase system availability and reduce contingency life cycle costs.

4. Develop recovery strategies. Thorough recovery strategies ensure that the system may be recovered quickly and effectively following a disruption.

5. Develop an IT contingency plan. The contingency plan should contain detailed guidance and procedures for dealing with a variety of adverse circumstances.

6. Plan testing, training, and exercises. Testing the plan identifies planning gaps, whereas training prepares recovery personnel for plan activation; both activities improve plan effectiveness and overall agency preparedness.

7. Plan maintenance. The plan should be a living document that is updated regularly to remain current with system enhancements.

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Training

• Training solutions tailored to our customers needs.
• One on one and classroom style training covering a wide
  variety of products.
• Custom written procedure manuals for reference and
  training new employees.
• LearnKey Self Paced Instructional CD’s for Microsoft
  Office Products.
• Recommendations of third party training solutions to meet
  larger needs or topics that we don’t currently cover.